Please read this privacy policy carefully. If you do not agree with our terms, kindly refrain from using the Gahlot International platform.

"Gahlot International" (hereinafter referred to as "The Company"), headquartered at Gahlot International, Jain Mohalla, Lawan, Dausa, Rajasthan, 303004, India, is managing the website "www.gahlotinternational.com". Through this platform, The Company facilitates the sale of a variety of handcrafted rugs, carpets and other home décor products to customers/users for enhancing their shopping experience.

This privacy policy ("Privacy Policy"), along with the terms, sets the guidelines for how The Company handles the information on the Gahlot International platform. It explains our procedures for collecting, using, sharing, and safeguarding the information provided by customers. By visiting or making purchases on the Gahlot International platform, customers consent and agree to abide by these guidelines and allow The Company to use their information as outlined herein. We assure you that we will only use customers' information as stated in this Privacy Policy.

Type of Information Collected

When a customer visits, uses, or browses the Gahlot International platform, the customer may be requested to provide some basic information, including:

• Location: We use various technologies to learn your precise geographic location, including by collecting your IP address or other device information, which may depend on your device’s settings for location services.
• Device Information: When you visit our Website, interact with our Social Media Pages or online ads, or open our emails, we learn about your browser, device type, IP address, internet service provider, and other technical information about your device.
• Identifiers: We collect identifiers which include personal information like name, address, email address, phone number, username and password for our Websites, online identifiers, and shipping address.
• Payment Information: Your payment details can be collected in connection with an order.
• Call, Chat, and Email Records: If you call, chat, or email our customer service agents, we may keep records of those conversations. Email and text message service providers may also collect click-through data which is shared with us.
• Commercial Information: We keep track of the services or products you purchase, your consuming histories or tendencies, and any discounts you use.
• Website Interactions: We collect information about your interactions with our Website. This data may then be used to troubleshoot customer service issues, to improve site functionality, and to analyze user needs.
• Submitted Content: We collect any content you submit to our Website, Social Media Pages, or to us including comments, photos, and reviews.
• Profile Information: We may have access to profile details about our customers such as your preferences and website behavior.
• Demographic Information/Characteristics of protected classifications: We have access to demographic details about our customers such as birthdate, gender, ZIP code, and other similar details.
• Job Applications: If you apply for employment, we have access to the content you provide such as your resume, cover letter, and any information contained therein.
• Inferences: We may use any of the above information to draw inferences from these categories of information such as consumer preferences, behavior, and characteristics.
• Any other information customers share on our website, such as reviews, comments, testimonies, and any other social media platform managed by the Company.

Customers can contact us through email or sign up for services like newsletters, broadcasts, blogs, and/or any other mode of communication; the Company may collect personal information to enhance services and improve the shopping experience.

Occasionally, we may invite customers to participate in surveys where they may voluntarily provide personal information like contact details, demographic information, shopping preferences, or any other information for reviewing and updating the products offered by The Company. We may also gather sensitive personal data or information, including:

• Passwords to facilitate ease of accessing the customer account with The Company.
• Transaction information like bank account details, credit and debit card details, wallet details, etc., for a better shopping experience. It is clarified that The Company does not save the CVV and PIN, etc., for the security of the customers.
• Any information related to the personal information categories provided for service delivery.

 

Use of Collected Information

The information we gather, including personal information and sensitive personal data or information, may be used for the following purposes:

• Improving, delivering, processing, and refining our products, services, and content to enhance the customer's experience.
• Conducting internal analyses and research, such as evaluating the data and conducting studies, generating reports to improve the overall shopping experience of customers, which may also enable The Company to improve our products, services, and customer interactions.
• Setting up and allowing access to the registered account on the Gahlot International platform.
• Meeting any legal or regulatory requirements or following requests from government departments, courts, and statutory authorities.
• Dealing with any questions, problems, complaints, or issues customers may have about using Gahlot International products or website.
• Supervising any fake or illegal activities happening on the Gahlot International platform to safeguard the interests of the customers. The Company reserves the right to suspend, delete, or block any such account that is against the interest of The Company and/or the customers at large. The Company reserves the right to report any incident or illegal activities to the competent authority without any prior notice.
• Keeping customers updated about The Company’s products, services, promotions, updates, and upcoming events, which may involve sending notifications regarding order confirmations, invoices, technical updates, and security alerts.

Disclosure of Collected Information

To provide customers with our services, we may share customers' information with third parties:

• Third-Party Service Providers: We may share your information with third-party service providers and vendors who help us deliver our services. For instance, we might share customers' information with a third-party payment gateway service provider to process transactions smoothly.
• Legal Obligations: We may also disclose customers' information if required by law, government agencies/departments, court order, or if we deem it necessary to protect our rights, the rights of other customers, or to prevent harm to people or property, and to combat fraud and credit risks.
• Protection of Rights and Property: Customers' information may be disclosed or transferred to a third party as part of a reorganization, sale of assets, division, or transfer of our company or a part thereof. The Company ensures that any third party receiving your information maintains appropriate confidentiality and security measures, at least as protective as those outlined in this Privacy Policy. However, The Company shall not be responsible for any breach of the data or information due to cyber attacks, hacking, or any other cybercrime beyond the control of The Company.
• With Customer Consent: The Company may share customers' information with third parties after obtaining permission from the customers. We do not rent, sell, or share customers' personal information with others for their direct marketing purposes without customers' consent.

If we undergo a merger, sale, or similar transaction, customers' information may be transferred as part of the process, subject to applicable laws and contracts. Any use of your personal information after such a transfer will be governed by this Privacy Policy, which is liable to be amended partially or completely without any advance notice to the customers. Any liability arising from the use of your information post-transfer will be with the new entity.

While The Company takes measures to protect customers' information, including personal information, financial information, and sensitive personal information, it's important for customers to exercise caution when providing such information online, as the internet is susceptible to security breaches. The Company understands that customers have thoroughly read the terms and conditions and accepted the contents thereof by signing/creating an account with The Company for an enhanced shopping experience.

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by mailing us at gahlotinternational@gmail.com.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.